Where To Buy

Give them what they want with Vanilla Prepaid Cards and OneVanilla Prepaid Cards. Purchase a Prepaid Card at a location near you.

Contact Us

If you have questions about your Card or need to request a replacement Card, please contact Customer Care.

Select your card type above to find the respective Customer Care contact information. Tip: Your Customer Care number is located on the back of your Card.

To reach a Customer Care Representative call:

1-800-652-9174

Or write to:

Vanilla Prepaid Card Customer Care
P.O. Box 48235 - 595 Burrard Street
Vancouver, BC V7X 1A1